Novita, Mita (2025) Difusi Inovasi Sistem Pelayanan Melengkapi Identitas Orang Terlantar (sipintar Peduli) Pada Dinas Kependudukan Dan Pencatatan Sipil Kota Pelanbaru. Other thesis, Universitas Islam Riau.

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Abstract

This research focuses on discussing the diffusion of innovations with the aim of identifying factors that influence the adoption and spread of innovations. Diffusion of innovations with the aim of change, but not every change can be categorized as an innovation. The main purpose of this discussion is how the spread of adoption of the sipintar website for displaced communities in the diffusion of innovation. The method used in this research is mixed methods by Creswell. This approach combines quantitative methods that will be aimed at the community and qualitative methods aimed at the population and civil registration office of Pekanbaru city. The results of this study show that the diffusion of innovation of the sipintar peduli website has not spread well among displaced communities, because the manual dissemination of sipintar peduli services is prioritized over the dissemination of sipintar peduli services on the website, there is still a duality of services, which prioritizes the dissemination of manual service information so that the dissemination of services on the website is less supported and disseminated. as well as the range of communication that has not reached every community, to strengthen the diffusion of this innovation, a strategy is needed that includes education, increasing trust, and an inclusive approach to reach a wider distribution of the community, especially people who are included in the displaced category in sipintar peduli.

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