Analisis Pelayanan Sipil Dalam Rekam Data e-KTP Di Unit Pelaksanaan Teknis Dinas Kependudukan dan Catatan Sipil Kecamatan Tambusai Utara Kabupaten Rokan Hulu

Khairuddin, Khairuddin (2018) Analisis Pelayanan Sipil Dalam Rekam Data e-KTP Di Unit Pelaksanaan Teknis Dinas Kependudukan dan Catatan Sipil Kecamatan Tambusai Utara Kabupaten Rokan Hulu. Other thesis, Universitas Islam Riau.

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03 KATA PENGANTAR.pdf

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04 DAFTAR ISI.pdf

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Abstract

Public service has a very strategic role in the progress of the State that the society aspires in a State. The weakness of public service in the case of making e-ID card become problem prevented by society therefore in the implementation of e-ID card data service must optimize the success of service through service time, service product, Service Procedure, Facilities and Infrastructure, The Research Method used by using Quantitative Method. The purpose of this study is to analyze the service in the Data Record e-ID card and to know the obstacles in the e-Ktp Data Record in the Technical Implementation Unit of the Department of Population and Civil Records Tambusai Utara District Rokan Hulu District. The results of research conducted in North Tambusai Sub-District Rokan Hulu Regency in e-KTP Data Record through five Indicators ie service time remkam data e-KTP assessed still experiencing delay in completion, Product or result Service data record e-KTP not yet give satisfaction to society , The service procedure is still quite complicated, facilities that are less supportive infrastructure such as the area of the seat and reception booth and employee competence is still not maximized and slow. So the research results showed in the category of "Good Enough" with percentage 67%. But the authors suggest to the North Tambusai Subdistrict officials in order to improve the service, especially in Record e-ID Card to achieve excellent service

Item Type: Thesis (Other)
Uncontrolled Keywords: Analysis, Public Service, Population
Subjects: J Political Science > JS Local government Municipal government
Divisions: > Ilmu Pemerintahan S.2
> Ilmu Pemerintahan S.2
Depositing User: T Ida Adriani
Date Deposited: 29 Oct 2021 03:59
Last Modified: 29 Oct 2021 03:59
URI: http://repository.uir.ac.id/id/eprint/3709

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