Pola Komunikasi Pimpinan Dengan Anggota Satpol PP Kota Pekanbaru Dalam Menertibkan Pedagang Kaki Lima Di Pasar Pagi Arengka

Wulandari, Sri (2018) Pola Komunikasi Pimpinan Dengan Anggota Satpol PP Kota Pekanbaru Dalam Menertibkan Pedagang Kaki Lima Di Pasar Pagi Arengka. Other thesis, Universitas Islam Riau.

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Abstract

This research discusses about communication pattern between leader and member of Public Order Agency (Satpol PP) Pekanbaru City in disciplining street vendors in Arengka Morning Market. In the essay, the researcher limits area of study. The researcher have interested researching at Office of Public Order Agency Pekanbaru City. The main problem of this research is how the pattern of communication between leader and member of Public Order Agency Pekanbaru City in disciplining street vendors in Arengka Morning Market. The purpose of this study is to find out and to explain communication pattern between leader and member of Public Order Agency Pekanbaru City in disciplining street vendors in Arengka Morning Market. In this research, the method that is used is quantitative research. The results of this study indicate that communication patterns used by leader and member of Public Order Agency are star communication pattern and chain communication pattern. Star communication pattern is each member communicating with other members directly to convey that are needed. While chain communication pattern, when you want to communicate is only with two members of their group. But in this communication pattern, the end of member can only communicate with one person. People who are in the middle are acting as leaders. And vertical communication patterns are communication such as giving instructions to members, rational messages such as communicating the purpose of activities to be carried out, ideological messages such as communicating the purpose of activities to be carried out, ideological messages such as ideas and input to members, horizontal communication such as providing work motivation and work discipline. Provide information and criticism and suggestions. Horizontal communication such as providing work motivation or morale, work discipline, the ability to interact, encouragement to excel, and encouragement to overcome problems.

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