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Mardatillah, Annisa Korespondensi Jurnal. UNSPECIFIED.

Rosmayani, Rosmayani Bauran Pemasaran Jasa Dalam Meningkatkan Loyalitas Nasabah dan Dampaknya Terhadap Kinerja Organisasi (Studi Kasus Pada PT. Bank Perkreditan Z Kota Pekanbaru). STIE.

Rosmayani, Rosmayani Customer Relationship Management Model In Banking Service Industry. ISC.

Rosmayani, Rosmayani Sustainable Competitive Advantage of Riau Malay Weaving Industry Based on Local Wisdom. International Reserch Journal Of Business Studies, 13 (3). pp. 227-240. ISSN 2089-6271

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