Ms, Ade Erwanto
(2021)
Kajian Efektifitas Kinerja Angkutan Umum Penumpang Antar Kota Dalam Provinsi Riau.
Other thesis, Universitas Islam Riau.
Abstract
Pekanbaru is the largest city in Riau Province and its population is growing every year. To anticipate the emergence of more complex public transport service problems, it is necessary to conduct a study on the effectiveness of the performance of public transport services for intercity and provincial passengers (AKDP) on the Peranap-Pekanbaru route, public transport service performance can be seen from the effectiveness and efficiency of a public transport operation, the assessment of the effective criteria is given to the mode of transport while the efficient criteria are given to the Passenger aspect. In terms of effectiveness can be seen by the indicator of average speed and vehicle operating costs, while in terms of efficiency seen from the indicators of service dimensions and passenger load factors. In this study the sample was determined by accidental sampling, the number of samples in this study were 100 respondents. The data collection techniques used were field observation and questionnaire sheet distribution. The data analysis method that I use is the Customer Statisfaction Index, analyzing the average speed of the vehicle, calculating the load factor value and calculating the Vehicle Operating Cost (BOK) using the Revealed Preference method. From the results of the analysis of the satisfaction level of users of transportation services to the performance of city transportation services in the province of the Peranap-Pekanbaru route, the customer satisfaction index value was 76.706%, which means efficiency of the service performance provided, The load factor average value is 65.67%, for the analysis of the average speed of the trip for public transport on the Peranap-Pekanbaru route, the average result is 42.37 Km / hour, which means it is quite effective and the total vehicle operating costs per year for AKDP public transport majors. Roleap-Pekanbaru earned Rp. 1,974,130,000. From the results of this study, it is concluded that the level of public transport services for AKDP on the role of the Pekanbaru route has been effective for the services provided.
Actions (login required)
 |
View Item |
