Efektivitas Pelayanan Dalam Penyediaan Sarana dan Prasarana Transportasi Bagi Penyandang Disabilitas Di Kecamatan Marpoyan Damai Kota Pekanbaru

M, M Aidil Fitriansyah (2019) Efektivitas Pelayanan Dalam Penyediaan Sarana dan Prasarana Transportasi Bagi Penyandang Disabilitas Di Kecamatan Marpoyan Damai Kota Pekanbaru. Other thesis, Universitas Islam Riau.

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Abstract

This study aims to determine the effectiveness of services in the provision of transportation facilities and infrastructure for persons with disabilities in the Marpoyan sub-district of Pekanbaru city. The problem raised in this study is the provision of facilities and infrastructure of public transportation facilities especially for passengers with special needs or disabilities, where the availability of transportation facilities for disabled passengers in the city of Pekanbaru is still considered not friendly to passengers with special needs. The purpose of this study is to analyze the extent of the effectiveness of services in providing transportation facilities and infrastructure for persons with disabilities in the city of Pekanbaru and to find out what obstacles are faced by the city transportation services in the city of Pekanbaru in the provision of transportation facilities and infrastructure for persons with disabilities in the city of Pekanbaru . In conducting this research, researchers used a type of descriptive survey, with the type of qualitative research, qualitative research are methods to explore and understand the meaning by a number of individuals or groups of people ascribed to social or humanitarian problems. The indicators of this study are the clarity of the objectives to be achieved, the clarity of the strategy for achieving the objectives, the process of analysis and formulation of sound policies, careful planning, preparation of appropriate programs, availability of facilities and infrastructure, effective and efficient implementation, supervision and control systems. While the data analysis technique used is using the Creswell theory. Based on this analysis technique, the researcher assessed and concluded that the implementation of the provision of transportation facilities and infrastructure was not yet fully adequate, this was reinforced from the results of observations in the field that the condition of the bus stops available, especially in the peaceful subdistrict of Marpoyan did not have a ladder to be used by passengers in wheelchairs. And steep, making it difficult for passengers with needs.

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