Perlindungan Terhadap Konsumen Dalam Transaksi Perdagangan Melalui Sistem Elektronik Berdasarkan Peraturan Pemerintah Nomor 80 Tahun 2019 Tentang Perdagangan Melalui Sistem Elektronik

Syah, Nurhuda (2022) Perlindungan Terhadap Konsumen Dalam Transaksi Perdagangan Melalui Sistem Elektronik Berdasarkan Peraturan Pemerintah Nomor 80 Tahun 2019 Tentang Perdagangan Melalui Sistem Elektronik. Masters thesis, Universitas Islam Riau.

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Abstract

The company offers various services to other business actors to participate in cooperation, in which these business actors also take part as partners. But there are other things to watch out for when the company has debt and is in an insolvent state so that it is declared bankrupt. The existence of bankruptcy cases that occur is detrimental to business actors. The formulation of the problem in this thesis research is, What is the form of legal protection for business actors in refunding ticket security deposits due to airline company bankruptcy, What are the settlement efforts that can be made by business actors in returning ticket security deposits due to airline company bankruptcy. This type of research is normative-empirical legal research. The nature of the research is descriptive research, while data analysis uses a qualitative approach. The form of legal protection for travel business actors is divided into two forms in Article 23 of the Regulation of the Minister of Trade of the Republic of Indonesia. Number: 11/M-DAG/PER/3/2006. namely preventive legal protection and repressive legal protection. can be implemented and cannot be implemented.(2) Repressive protection is a form of protection that aims to resolve disputes.However, the agreement does not regulate the mechanism for withdrawing money that has been deposited by the travel agent, so that during the agency agreement, the agent tourist trips cannot withdraw the money that has been deposited. Airline companies also do not open escrow accounts to store security deposits that are deposited which are regulated in the Minister of Transportation Regulation Number KM 25 of 2008. Suggestions in research, the end of the agency agreement as stated according to the bankruptcy decision. Settlement efforts made by travel agents for losses arising from the bankruptcy of an airline company in accordance with Article 23 Number: 11/M-DAG/PER/3/2006, and the agreement between Citilink and Batavia air Dispute between the two parties in carrying out the agreement is settled by: In accordance with the contents of the agreement, Deliberation, Arbitration, Court according to the law used." (1) Efforts to Settlement outside the court: Negotiation, Mediation and Conciliation (2) Efforts to settle disputes through litigation.

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