Perlindungan Konsumen Pada Transaksi Jual Beli Barang Bekas Yang Mengalami Cacat Tersembunyi Di Pasar Bawah Kecamatan Senapelan Kota Pekanbaru Riau

Rivaldo, Nurmeirita (2022) Perlindungan Konsumen Pada Transaksi Jual Beli Barang Bekas Yang Mengalami Cacat Tersembunyi Di Pasar Bawah Kecamatan Senapelan Kota Pekanbaru Riau. Other thesis, Universitas Islam Riau.

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Abstract

This study examines the legal protection of buying and selling used goods that have hidden defects in Pasar Bawah, Senapelan District, Pekanbaru City, Riau. Law Number 8 of 1999 concerning Consumer Protection Article 8 paragraph 2 states that business actors are prohibited from trading damaged, defective or used and polluted goods without providing complete and correct information on the goods in question. not to be responsible for compensation for hidden defects that should be the right of consumers. The main problems raised by the researchers in this study are, first, what is the form of legal protection in buying and selling used goods that have hidden defects in Pasar Bawah, Senapelan District, Pekanbaru City, Riau, second, what are the legal consequences for business actors in Pasar Bawah? who conduct buying and selling used goods that have hidden defects in Pasar Bawah, Senapelan District, Pekanbaru City, Riau. In this study, the researcher used an observational research method by conducting interviews with used mattress business actors in the Bawah Market and used mattress consumers in the Bawah market who had hidden defects. The result of this study is that used mattress business actors in Pasar Bawah have a tendency not to be responsible for compensation for hidden defects that should be the right of consumers. Consumer legal protection against buying and selling used goods that have hidden defects has been regulated in the law so that consumers have their rights fulfilled and get fair treatment as stipulated in the law, consumers have the right to submit complaints and get compensation due to hidden defects in mattresses. the one he bought. The legal consequences of hidden defects in goods in used goods transaction activities, namely the seller must bear the hidden defects in the goods sold and if the business actor violates it will be subject to sanctions in the form of imprisonment or fines.

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