Pratama, Fikri Arshandy (2025) Perlindungan Hukum Terhadap Konsumen yang Dirugikan Dalam Transaksi Jual Beli Oli Palsu Berdasarkan Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen. Other thesis, Universitas Islam Riau.

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Abstract

The rapid development of the automotive sector has increased the public's need for engine oil as a major component in vehicle maintenance. Oil plays an important role in protecting, lubricating, and maintaining optimal engine performance. However, along with the high demand, the practice of selling fake oil is also increasingly widespread, especially through offline transactions in spare parts stores and automotive workshops. One of them is a business actor who buys and sells fake oil to consumers. Where fake oil is often sold in packaging that resembles the original product, but has a quality far below standard. Buying fake oil in offline stores is a serious problem because consumers often do not realize that the product they buy is not original until damage occurs to the engine. The formulation of the problem in this thesis is the first, the responsibility of business actors for fake oil and legal protection for consumers who buy fake oil in Kuantan Singingi Regency, Riau Province. Second, Knowing in depth the types of violations of consumer rights that occur in fake oil sales transactions with a focus on Article 8 of Law Number 8 of 1999. The research method used in this thesis research is Empirical Legal Research, this research is descriptive analytical, meaning that the author will provide a clear understanding or description of things that attract attention, but they will not consider or specifically consider the events and incidents. Then the type of research uses empirical facts from human behavior, which include recordings and physical evidence. Empirical facts from human behavior include direct behavior that is observed as well as verbal conversations obtained from interviews. The Results of This Thesis Research, First, research on Legal Protection for Consumers in the Sale and Purchase of Fake Oil in Kuantan Singingi Regency, Teluk Kuantan, based on Law Number 8 of 1999 concerning Consumer Protection, can Legal Protection Law Number 8 of 1999 provides a strong legal basis to protect consumers from the practice of buying and selling counterfeit goods, including counterfeit oil. Second, Consumers have the right to get goods that meet the standards and quality promised. Business Actors' Responsibilities Business actors who sell fake oil can be subject to legal sanctions in accordance with applicable provisions. This shows that there is a responsibility that must be fulfilled by business actors to ensure that the products sold are original and of high quality.

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