Prawira, Rafie Yudha (2024) Perlindungan Konsumen terhadap Jual Beli dalam Transaksi Online Antara Shopee dengan Konsumen di Pekanbaru. Other thesis, Universitas Islam Riau.
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Abstract
Buying and Selling Online appeared because the times are advanced and everything can be done with just a cellphone and the internet. In the are current digital era, online transactions have become one of the methods of shopping, but they are not free from various problem as an example of consumer protection. Online buying and selling has become an activity carried out by coummunity, especially in Pekanbaru, where people use shopee which is used as a place to carry out buying and selling with the aim of making buying and selling transactuin easily. Buying and selling protection is established referring to cunsumer protection law number 9 of 1999m so what about the legal consequences of buying and selling in online transection where the goods sold do not match the advertised description and what is the seller’s responsibility for online sales when the goods are sold. Sold does not match the advertised description. The research method that the author uses in this thesis is the empirical legal method, which means a legal research approach that uses eMmpirical data regarding human behavior, inclauding verbal behavior obtained through interviews and behavior that can be observed directly. So this research was carried out using data collection tools in the form of interview, questionnaires and documentation, compared or linked based on laws, opinions of legal expert as well as legal theories that are related to the research. The method for drawing conclusions in this research use deductive drawing. This deductive method is the drawing of general things into the specific things. The result of the research explain the process of implemeting online buying and selling of cellphones on shopee in pekanbaru both from perspectiove of cellphone sellers and from the perspective of shopee consumers and the legal consequences when the goods ordered by consumers do not match the description advertised by the sellers. The author also uses opinions obtained from the BPSK institution as an institution that resolves diputes between sellers and consumers. The authos explains in detail based on data obtained from the field. Next, what is the seller’s responsibility for online sales when the goods sold do not match the advertised description. Which in practice still does not work with existing regulatory provisions.
| Item Type: | Thesis (Other) |
|---|---|
| Contributors: | Contribution Contributors NIDN/NIDK Sponsor Idris, Zulherman 1007126801 |
| Uncontrolled Keywords: | Buying and selling, Online Transaction, Consumer Protection, Shopee, Pekanbaru |
| Subjects: | K Law > K Law (General) K Law > K Law (General) |
| Divisions: | > Ilmu Hukum |
| Depositing User: | Uthi kurnia S.IP |
| Date Deposited: | 01 Oct 2025 01:31 |
| Last Modified: | 01 Oct 2025 01:31 |
| URI: | https://repository.uir.ac.id/id/eprint/30519 |
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