Amalia, Dhaifina (2025) Analisis Penggunaan Quick Response Code Indonesia Standard (qris) Terhadap Kelancaran Bertransaksi Non Tunai Pada Usaha Kuliner di Kota Pekanbaru. Other thesis, Universitas Islam Riau.

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Abstract

Quick Response Code Indonesian Standard (QRIS) was a standardized QR code for cashless payment systems in Indonesia, developed by Bank Indonesia and the Indonesian Payment System Association (ASPI). This study aimed to determine how the use of QRIS affected cashless convenience transactions in culinary businesses in Pekanbaru City, as well as to identify the obstacles encountered in using QRIS in these businesses. The subject of this study was the use of QRIS, while the object was culinary businesses in Pekanbaru City. This research was a field study with a qualitative approach conducted on five culinary businesses in Pekanbaru City to gain a clearer understanding of using QRIS in culinary enterprises. The data were collected through observation, interviews, and documentation. The results of the study showed that using QRIS in culinary businesses greatly supported the transaction process. The ease and simplicity of its use made respondents feel satisfied when using it. However, behind the convenience of QRIS usage, there were common obstacles such as network issues that made QRIS unable to be scanned. Nevertheless, these problems could still be managed and did not discourage users from continuing to use it.

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