Kania, Kania (2024) Perlindungan Konsumen Terhadap Perbedaan Harga Pada Rak Barang Dengan Kasir Di Pt. Indomaret Lubuk Jambi. Other thesis, Universitas Islam Riau.

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Abstract

Indomaret often changes prices on shelves and provides discounts to attract consumers to buy goods at Indomaret. Because the price displayed at Indomaret may not always be the same as the price paid at the cashier. This will have a negative impact on consumers due to the mismatch in prices of goods. The government needs to establish regulations to protect consumer rights. Where these regulations not only regulate the rights and obligations of consumers, but also regulate the rights and obligations of business actors. The main problem in this research is the form of implementing consumer protection against price differences on the goods shelf and the cashier at PT. Indomaret Lubuk Jambi and the form of responsibility of PT. Indomaret Lubuk Jambi against consumer losses due to the difference in prices on the goods shelf and the cashier. The research method that researchers use is empirical law, namely field research in the form of interviews. This research is descriPTive. This method aims to see a legal reality that exists in society. The results of the research that the author obtained are the responsibility of Indomaret Lubuk Jambi by providing the lowest price or tariff for consumers who experience losses due to price differences between the shelves and the cashier or make complaints to BPSK by negotiating or mediating. Thus, it can be seen that if there is a difference in the price on the shelf determined by the price or tariff charged at the time of payment, the lowest price or tariff that applies (Article 7 paragraph (2) Minister of Trade Regulation Number 35 of 2013).

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