Santoso, Fadhilah Gusnika (2023) Pengaruh Kinerja Dan Pelayanan Sdm Agen Pojok Statistik Terhadap Kepuasan Mahasiswa Yang Berkunjung Ke Pojok Statistik Universitas Islam Riau. Other thesis, Universitas Islam Riau.

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Abstract

This research aims to determine and analyze the influence of the performance and HR services of Statistics Corner Agents on the satisfaction of students who visit the Statistics Corner of Riau Islamic University. The population in this study was 248 with sampling using the Purposive Sampling method, so the sample in this study was 71 respondents. The types and sources of data are primary and secondary data, while data collection techniques use observation, questionnaires and interviews. The data analysis technique used in this research is a multiple linear regression test with the help of SPSS version 26 software. The results of this research show that HR performance and services have a positive and significant effect on the satisfaction of students who visit the Statistics Corner of Riau Islamic University.

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