Kristalis, Handhika Galih (2025) Perlindungan Konsumen Terhadap Penjualan Iphone Imei Tidak Terdaftar Dalam Jual Beli Di Kota Pekanbaru. Other thesis, Universitas Islam Riau.

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Abstract

Consumer protection is currently the main focus in law because it is related to regulations that aim to improve people's welfare. This protection is not only emphasized on consumers, but also on business actors who are given equal protection. The rights and obligations of all parties should be complied with. The existence of iphones without imei registered in mobile phone stores in Pekanbaru is a great concern where consumers must be protected from unregister imei phones that can harm consumers and the country. Based on these problems, the author is interested in knowing how to protect consumers against the sale of unregister iphones imei in the city of Pekanbaru? And what are the obstacles to consumer protection against the sale of register iPhones IMEI sell and purchase in the city of Pekanbaru? This research can be grouped into sociological legal research, namely field research and to look at legal aspects. The location of this research is located in BPSK Pekanbaru City, Pekanbaru City Customs and people who use unregister Iphone imei in Pekanbaru City, the population in this study includes the people of Pekanbaru City who use Iphone as well as the Pekanbaru City BPSK and Pekanbaru City Customs. The data sources used in research can generally be distinguished into two types, namely primary data obtained directly from the community, and secondary data obtained from other sources such as library materials. The method of drawing inductive conclusions is a logical thinking process that starts from specific data or facts, then general conclusions are drawn. Judging from the two points of discussion and research above, the author can conclude: 1. Consumer protection against the sale of unregister iphones imei in the city of Pekanbaru, there are 2, namely, One, consumer protection against the sale of unregister iphones imei according to the consumer protection law. Law Number 8 of 1999 concerning Consumer Protection (UUPK) in Indonesia aims to protect consumer rights, in the context of selling unregister iPhones IMEI, consumers can report it to BPSK (Pekanbaru City Dispute Resolution Agency). Second, Consumer Protection Against the Sale of unregister iPhones IMEI According to the facts on the ground in the city of Pekanbaru, in fact there is a lack of consumer protection against the sale of unregister iPhones because the current government has failed to socialize to the people of Pekanbaru against the sale of unregister iPhones that it can harm the community and the country. 2. Obstacles to consumer protection against the sale of unregister iphones sell and purchase in the city of Pekanbaru, namely: lack of consumer education, weak supervision and law enforcement, rampant online sales, price differences that attract consumers, limited socialization of imei control policies, and unclear complaint mechanisms.

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