Saleh, Maulana Imam (2025) Tinjauan Yuridis Terhadap Keabsahan Pernjanjian Elektronik Antara Konsumen Dan Pt. Shopee Internasional Indonesia. Other thesis, Universitas Islam Riau.

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Abstract

E-commerce transactions arise when a sale and purchase agreement is made between producers and consumers based on law. If the consumer agrees to the terms and clauses proposed by the producer, an agreement will occur even though the agreement is agreed using an electronic signature. The main problem in this research is how electronic agreements between consumers and PT. Shopee Internasional Indonesia and What are the Obstacles in Electronic Agreements Between Consumers and PT. Shopee International Indonesia The research method used in this research is: Sociological Juridical Research Type. This type of research involves collecting primary data to understand how law operates in society. This research aims to determine the effectiveness of law in a social and community context. The nature of this research is descriptive in nature to describe and explain the actual situation. In the context of Sociological Juridical research, this aim is to understand how the law operates in society and how society influences the law. With the electronic agreement, Shopee provides legal certainty for its users through the Electronic Information and Transactions Law (UU ITE). This agreement protects the rights and obligations of the parties and provides a dispute resolution mechanism. However, many electronic agreements leave no room for negotiation, which can lead to dissatisfaction and disputes. However, there are still no specific regulations regarding age limits and mechanisms for resolving disputes with minors in online transactions. Therefore, there is a need for more specific regulations to protect the rights of minors. Legal reform is needed to prohibit long and standardized agreements, as well as allowing young legal subjects to carry out e-commerce transactions. Shopee must ensure the agreement complies with the ITE Law and related regulations, including clear clauses about rights and obligations, user age limits, double verification, and a clear and easy-to-understand consent mechanism for consumers.

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