Wahyudi, Imam (2023) Komunikasi Terapeutik Antara Perawat Dan Pasien Rawat Inap Di Rumah Sakit Ibu Dan Anak Zainab Pekanbaru. Other thesis, Universitas Islam Riau.

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Abstract

Therapeutic Communication Between Nurses And Inpatients At Zainab Pekanbaru Mother And Child Hospital Imam Wahyudi 179110209 This study intends to determine therapeutic communication between nurses and inpatients. In which a nurse can help patients overcome the problems they face through communication. This research focuses on the Zainab Mother and Child Hospital (RSIA) in Pekanbaru City. The method used in this research is a descriptive qualitative approach. Subjects in this study amounted to 5 (five) informants, consisting of the head of the inpatient department, two inpatient nurses and two inpatients who were obtained through purposive sampling. Data collection techniques were carried out through interviews, documentation and observation. Techniques to check the validity of the data using the participation of researchers and triangulation of sources. This study uses the concept of therapeutic communication by looking at the stages in therapeutic communication. The results of this study are the application of therapeutic communication to inpatient nurses at the Zainab Pekanbaru Mother and Child Hospital (RSIA) in the process of healing patients through four stages. First, the Pre-interaction stage where the nurse makes an interaction plan and approach for the first meeting with pediatric patients so that all nurses have the same answers about this stage. Second, the Orientation stage at this stage between nurses and pediatric patients can build a trusting relationship by showing acceptance and open communication with pediatric patients. Third, the work stage is to find out how nurses carry out nursing actions. Fourth, the termination stage, this stage is the end of the nurse's meeting with the patient. And it has been concluded that the termination phase is divided into two, namely temporary termination and final termination.

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