Tanggung Jawab Hukum Dari Pengelola Labersa Water Park Riau Fantasi Kabupaten Kampar Terhadap Keselamatan Pengunjung Berdasarkan Undang Undang No.8 Tahun 1999 Tentang Perlindungan Konsumen

Yolanda, Rani (2023) Tanggung Jawab Hukum Dari Pengelola Labersa Water Park Riau Fantasi Kabupaten Kampar Terhadap Keselamatan Pengunjung Berdasarkan Undang Undang No.8 Tahun 1999 Tentang Perlindungan Konsumen. Other thesis, Universitas Islam Riau.

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Abstract

Legal responsibility by business actors to consumers is regulated in Articles 19 to 28 Chapter VI of Law Number 8 of 1999 concerning Consumer Protection. Legal responsibility is carried out so that the position between business actors and consumers is fair and no party feels disadvantaged. At Labersa Water Park Riau Fantasi, some of the rides were damaged which caused some visitors who used the rides to suffer physical injuries/losses. In this case it can be seen that the position of consumers who are in a disadvantaged position. Therefore, it is necessary to have legal responsibility from the Management of Labersa Water Park Riau Fantasi to visitors/consumers who experience physical harm as a result of using the rides they provide. The main issues in this study are as follows: First, what is the legal responsibility of the Labersa Water Park Riau Fantasi Manager in Kampar Regency for Visitor Safety Based on Law No. 8 of 1999 concerning Consumer Protection. Second, what are the obstacles from the Management of Labersa Water Park Riau Fantasi, Kampar Regency to the Implementation of Visitor Safety Responsibilities Based on Law No. 8 of 1999 concerning Consumer Protection. This research uses the Sociological Law research method (empirical) and is analytical descriptive in nature, namely research by collecting primary data information obtained directly in the field aimed at applying the law. The location chosen to conduct the research was Labersa Water Park Riau Fantasi, Kampar Regency. The results of the research that the author obtained are First, the responsibility of the management of Labersa Water Park Riau Fantasi, namely by providing health care and/or compensation in the form of medical expenses if visitors experience minor or serious injuries as a result of using damaged game rides according to Article 19 paragraph (2) Consumer Protection Act. It's just that the business actor must provide clear information to visitors regarding game rides that are safe to use. Second, the obstacles for the Management of the Labersa Water Park Riau Fantasi, Kampar Regency, in carrying out their responsibilities, namely the first, are natural factors that cannot be avoided, so that in carrying out the cleaning of several dirty rides, Labersa has difficulty. And the second obstacle is that some visitors/consumers who experienced physical injuries/losses did not report to Labersa the losses they experienced so that Labersa did not know about this and made it difficult for Labersa to carry out their responsibilities.

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