Pelaksanaan Fungsi Ombudsman Republik Indonesia Perwakilan Riau Untuk Mewujudkan Pemerintahan Yang Baik Berdasarkan Undang-undang Nomor 37 Tahun 2008 Tentang Ombudsman Republik Indonesia

Armin, Armin (2022) Pelaksanaan Fungsi Ombudsman Republik Indonesia Perwakilan Riau Untuk Mewujudkan Pemerintahan Yang Baik Berdasarkan Undang-undang Nomor 37 Tahun 2008 Tentang Ombudsman Republik Indonesia. Masters thesis, Universitas Islam Riau.

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Abstract

Prior to reform, the administration of the state and government was characterized by maladministration practices, including corruption, collusion, nepotism, so reform was absolutely necessary. Good state administration and governance can only be achieved by improving the quality of state and government administration apparatus, as well as upholding the principles of good general governance. The government made fundamental changes in the constitutional system and government system of the Republic of Indonesia. The changes referred to include establishing new state institutions and government institutions. One of them is the National Ombudsman Commission which later changed to the Indonesian Ombudsman. The Ombudsman of the Republic of Indonesia has the function of overseeing the implementation of public services carried out by public service providers organized by the state and the government or individuals who are tasked with administering certain public services. To expedite the duties and functions as a supervisory agency for the implementation of public services, the Ombudsman also formed representatives in each province, including those in Riau Province. The purpose of this study was to determine the implementation of the functions of the Republic of Indonesia Ombudsman Representative of Riau to realize good governance based on Law Number 37 of 2008 and the factors that become Obstacles in the Implementation of the Functions of the Ombudsman RI Representative of Riau and the Efforts Made to Realize Good Governance Based on Law Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia. The results of this study indicate that: first, the implementation of the functions of the Republic of Indonesia Ombudsman Representative for the Republic of Riau is not optimal because of the slow or lack of response from the reported party, recommendations given by the ombudsman of the Republic of Indonesia representative for Riau are rarely followed up because of limited authority, limited supervisory staff from the Ombudsman RI Riau Representative. limited budget, complicated completion of public reports involving many parties and a long resolution process, so that there are still reports that have not been completed by the Ombudsman and become a burden for the Ombudsman for the following year, and the oversight function has not been optimal because in prevention the Ombudsman has not been able to suppress this number due to maladministration that occurred in Riau Province. Second, the factors that impede the implementation of the RI Ombudsman Representative Function in Riau Province,

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