Perlindungan Hukum Bagi Konsumen Atas Praktek Jual Beli Pakaian Bekas Berdasarkan Undang-undang No. 8 Tahun 1999 Tentang Perlindungan Konsumen (Studi Kasus Pasar Kodim Pekanbaru)

Kentona, Erik (2022) Perlindungan Hukum Bagi Konsumen Atas Praktek Jual Beli Pakaian Bekas Berdasarkan Undang-undang No. 8 Tahun 1999 Tentang Perlindungan Konsumen (Studi Kasus Pasar Kodim Pekanbaru). Other thesis, Universitas Islam Riau.

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Abstract

The main problem in this study is that the trade of imported used clothing is prohibited by law, but in fact the authors found that the imported used clothing business is still thriving in the Pekanbaru Kodim Market. These business actors do not honestly convey the condition of the goods being traded. The condition of used clothes is of course unhygienic, the presence of bacteria contained in these clothes can endanger the health of buyers which can cause various diseases such as skin diseases and others. This is contrary to the principle of legal certainty in consumer protection theory. The principle of consumer security and safety, namely a situation in which business actors guarantee security and safety to consumers in the use, use and utilization of the goods used . From these problems the author is interested in researching how legal protection is for consumers in buying and selling used clothes at the Pekanbaru Kodim Market and how to resolve disputes between consumers and business actors in buying and selling used clothes at the Pekanbaru Kodim Market. The research method used in this study uses a sociological empirical approach. Based on a legal approach, especially legal methods related to legal knowledge and written rules used in studies on consumer legal protection issues in relation to the sale of used clothing according to Law Number 8 of 1999 concerning Consumer Protection in a legal approach to consumer protection. Empirical legal research or non-doctrinal research is research in the form of empirical research to find theories about how law is formed and functions in society. The conclusion of this study is that the legal protection provided to consumers at the Pekanbaru Kodim Market is not in accordance with the Consumer Protection Act as a whole. From the point of view of business actors in the study, it was explained that they gave responsibility to consumers in the form of replacement for damaged or defective goods, but did not specifically explain the used clothes they sold. Meanwhile, the settlement of disputes between consumers and business actors in the Pekanbaru Kodim market is generally carried out by means of non-litigation (outside court). The method is to carry out deliberations with a sense of kinship between the two parties, which usually ends in a refund or replacement of the defective clothing with another.

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