Perlindungan Hukum Jasa Tukang Gigi Terhadap Konsumen Berdasarkan Undang-undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen Di Desa Kubang Kecamatan Siak Hulu Kampar

Agustimada, Rully (2022) Perlindungan Hukum Jasa Tukang Gigi Terhadap Konsumen Berdasarkan Undang-undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen Di Desa Kubang Kecamatan Siak Hulu Kampar. Other thesis, Universitas Islam Riau.

Text 181010044.pdf - Submitted Version Restricted to Repository staff only Download (13MB) | Request a copy

Abstract

Problems in the selection of dental health services are real examples that still often occur in the community. This happens because there are parties who open or practice dental care services, namely dental artisans. The dental artisan profession in Indonesia has existed since the Dutch colonial era and continues to live because of the encouragement of the community, which until now there are still many who carry out dental care and treatment at the services of dental artisans rather than dentists. In the practice of dental services, dental artisans must have formality or must undergo formal medical education, and must comply with government regulations in the Minister of Health regulation number 39 of 2014 concerning guidance, supervision and licensing, dental work "Permenkes 39/2014" , where in article 6 paragraph (2) of the Minister of Health 39/2014. Based on the background of the problem, the formulation of the problem is how is the responsibility towards consumers of dental services based on Law Number 8 of 1999 concerning Consumer Protection in Kampar Regency and how is the legal protection for consumers of dental services based on Law Number 8 of 1999 About Consumer Protection in Kampar Regency. This type of research can be classified in the type of sociological law research (empirical), because in this study the author directly conducts research on the location or place under study in order to provide a complete and clear picture of the problem being studied. The conclusions that can be obtained from the results of the study are First, Responsibility to Consumers of Eyelas Braces Dental Services Based on Law Number 8 of 1999 concerning Consumer Protection in Kampar Regency, namely providing compensation in the form of painkillers and repairing uncomfortable teeth for the patient. consumer. However, in its implementation it has not been in accordance with the provisions of Article 19 of the UUPK because in the provision of compensation there is an imposition of return fees carried out by the dental practice services of Eyelas Braces. Second, the legal protection of consumers of dental services based on Law Number 8 of 1999 concerning Consumer Protection in Kampar Regency is not in accordance with the provisions of the Consumer Protection Act Article 4, namely regarding consumer rights and Article 7 regarding the obligations of business actors. That is, consumers do not get correct, clear and honest information as part of the rights of consumers themselves and dental artisans also do not carry out their obligations such as providing correct, clear and honest information.

Actions (login required)

View Item