Perlindungan Konsumen Terhadap Hak Atas Informasi Harga Menu Makanan Perspektif UU. No. 8 Tahun 1999 (Studi Kasus Jl. Bukit Barisan, Kecamatan Tenayan Raya, Kelutahan Tangkerang Timur, Kota Pekanbaru)

Adlin, Hikmah (2022) Perlindungan Konsumen Terhadap Hak Atas Informasi Harga Menu Makanan Perspektif UU. No. 8 Tahun 1999 (Studi Kasus Jl. Bukit Barisan, Kecamatan Tenayan Raya, Kelutahan Tangkerang Timur, Kota Pekanbaru). Other thesis, Universitas Islam Riau.

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Abstract

Government regulation of the republic of Indonesia number 58 of 2001 concerning the development and supervision of the implementation of consumer protection, Article 1 points 1 and 2 Consumer protection is all efforts that guarantee legal certainty to provide protection to consumers. Consumers are every person who uses goods and/or services available in the community, both for the benefit of themselves, their families, other people and other living creatures and not for trading. Cases of cheating often occur in stalls that do not provide information on the price list of the food menu. Because if there is no clear information with the food menu price list and consumers ignore it, then things like this will become a habit for business people. The type of research used in this research is empirical or sociological legal research in which research data are in the form of statements, oral or written responses. The research location that the author chose to be able to carry out research on the problems that the author has set is Jl. Bukit Barisan, Tenayan Raya District, East Tangkerang Village, Pekanbaru City. The location for data collection is along Jalan Bukit. The number of consumers is 19 respondents and the waring owner is 10 respondents. The results obtained are a form of consumer protection related to food menu prices that are not listed by culinary business actors on Jl. Bukit Barisan, based on Article 7 point b of Law no. 8 of 1999 concerning Consumer Protection as explained by business actors are required to provide correct, clear and honest information regarding the conditions and guarantees of goods and/or services as well as provide explanations for use, repair, and maintenance. However, 19 consumers said that there was no protection provided by business actors who did not provide price information when they transacted. Business actors should understand and carry out consumer protection based on the articles of the applicable law. The legal consequences that occur to culinary business actors located on Jl. Bukit Barisan which does not include food menu prices, namely business actors who violate the provisions in Article 10 shall be punished with a maximum imprisonment of five years or a maximum fine of Rp. 2 billion.

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