Analisis Pelayanan Publik Pada Unit Pelaksana Teknis Dinas Kependudukan Dan Pencatatan Sipil Kecamatan Pinggir Kabupaten Bengkalis (Studi Pelayanan Kartu Keluarga Dan E-KTP)

Yoserizal, Yudha (2021) Analisis Pelayanan Publik Pada Unit Pelaksana Teknis Dinas Kependudukan Dan Pencatatan Sipil Kecamatan Pinggir Kabupaten Bengkalis (Studi Pelayanan Kartu Keluarga Dan E-KTP). Other thesis, Universitas Islam Riau.

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Abstract

ANALYSIS OF PUBLIC SERVICES IN THE TECHNICAL IMPLEMENTATION UNIT OF THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION, PINGGIR DISTRICT, BENGKALIS REGENCY (STUDY OF FAMILY CARD AND E-KTP SERVICES) ABSTRACT YUDHA YOSERIZAL This study aims to determine and analyze the Public Service in the Technical Implementation Unit of the Population and Civil Registration Service, Pinggir District, Bengkalis Regency. Public service assessment indicators used include transparency, accountability, conditional, participatory and equal rights. This type of research is a quantitative descriptive survey, which prioritizes a list of questionnaires as a data collection tool. The population and sample in this study amounted to 44 people. The types and techniques of data collection used consist of primary data collected using questionnaires and interviews and observation techniques. While the data analysis technique used is to use a frequency table tool. Based on this analysis technique, the researcher assessed and concluded that the Analysis of Public Services at the Technical Implementation Unit of the Population and Civil Registration Service, Pinggir District, Bengkalis Regency (Study of Family Card Services and E-KTP) was categorized as quite good.

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