Pelaksanaan Penerbitan Paspor Di Kantor Imigrasi Kelas I Pekanbaru Tahun 2018 Berdasarkan Peraturan Menteri Hukum Dan HAM RI Nomor 8 Tahun 2014 Tentang Paspor Biasa Dan Surat Perjalanan Laksana Paspor

Fabiola, Githa (2020) Pelaksanaan Penerbitan Paspor Di Kantor Imigrasi Kelas I Pekanbaru Tahun 2018 Berdasarkan Peraturan Menteri Hukum Dan HAM RI Nomor 8 Tahun 2014 Tentang Paspor Biasa Dan Surat Perjalanan Laksana Paspor. Other thesis, Universitas Islam Riau.

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Abstract

This research discusses the implementation of passport issuance in the Immigration class I Pekanbaru Office year 2018 Based on regulation of the Minister of Law and Human Rights RI number 8 year 2014 about ordinary passport and travel letter as a passport, Passport service is a form of public service under the Ministry of Law and Human rights RI. As a State administration apparatus in charge of serving the citizens with the good good Ministry of Law and Human Rights RI Supported by the Directorate General of Immigration. Immigration is the only vertical institution that takes care of arrival and return of Indonesian citizens and foreign nationals to be able to enter and exit the territory of Indonesia. Legitimate or whether a citizen exits or enters an area of the country determined by the travel letter of the Republic of Indonesia (SPRI) in the form of passport. A passport is a cross-country travel document that is a valid condition of departure or homecoming of a citizen to enter or exit the Indon region Passports can be obtained from the immigration Office. To make a passport, there are conditions that must be fulfilled by the passport applicant such as identity card (KTP), Family Card (KK), birth certificate, marriage certificate or marriage certificate, Diploma. Then follow the procedure of making a passport guided by immigration officers. In the case of passport making often occurs inequality of service between the standard operational procedures (SOP) with the process in the field. Both complaints and public dissatisfaction in this service. As happened in the Immigration class I Pekanbaru Office. Therefore, the issue in this study is: 1) How is the procedure applied in the Passport issuance system In the Immigration class I Pekanbaru office? ? 2) What are the constraints of passport issuance system in the Immigration class I Pekanbaru office? This research includes the research of law observations (Non-Doctrinal) or surveys. The legal research methods of observation or survey include In observation research (observational research) while the look of its nature is analytical descriptive. The samples taken in this study are conducting interviews with: Head of the Immigration class I Pekanbaru office, as many as 1 (one) person, Immigration officers in the Immigration class I Pekanbaru 3 (three) persons; Sub administration, Customer Care, LANTASKIM staff, and people who take care of passports in Pekanbaru City area, as many as 30 (thirty) people.

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