Pelaksanaan Pelayanan Jasa Kesehatan Peserta Bpjs Terhadap Ketersediaan Obat-obatan Berdasarkan Undang-undang Nomor 24 Tahun 2011 Tentang Badan Penyelenggara Jaminan Sosial

Fadhil, Muhammad (2022) Pelaksanaan Pelayanan Jasa Kesehatan Peserta Bpjs Terhadap Ketersediaan Obat-obatan Berdasarkan Undang-undang Nomor 24 Tahun 2011 Tentang Badan Penyelenggara Jaminan Sosial. Other thesis, Universitas Islam Riau.

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Abstract

ABSTRACT The purpose of the Social Security Administering Body (BPJS) was formed in order to guarantee basic rights in fulfilling the health of the Indonesian people, but in fact many are not as expected. Where some patients get special treatment starting from health services and in the administrative completeness service process. Some don't even have to wait a long time or the process is so complicated to get the BPJS service. The availability of medicines at the Puskesmas is limited, so BPJS patients are forced to buy drugs outside the Puskesmas. Whereas drugs should be available at the Puskesmas which are guaranteed by BPJS Health. This is contrary to Articles 2 and 3 of Law no. 24 of 2011 concerning BPJS. The formulation of the problem in this study is how the implementation of BPJS Participant Health Services on the Availability of Medicines according to Law no. 24 of 2011 concerning BPJS at the Simpang Tiga Public Health Center Pekanbaru and what are the obstacles in the Implementation of BPJS Participants' Health Services on the Availability of Medicines at the Simpang Tiga Health Center Pekanbaru. The research method used in this research is empirical legal research, while the nature of this research is descriptive. The population in this study consisted of the Head of Puskesmas, nurses, patients/families of BPJS patients who did not get good service and patients/families of general patients, with a total of 33 people. The sampling technique is the census. The data collection tools used are questionnaires and interviews. From the results of the research that the author did, it is known that the implementation of BPJS participant health services on the availability of drugs at the Simpang Tiga Pekanbaru Health Center is not fully in accordance with Articles 2 and 3 of Law no. 24 of 2011 concerning BPJS, because the patient's needs have not been fulfilled when the service is provided, not all the drugs needed by the patient are available at the Puskesmas, so patients have to pay for certain drugs because not all drugs are provided by the Puskesmas. This is contrary to Articles 2 and 3 of Law no. 24 of 2011 concerning BPJS. Obstacles in the Implementation of Health Services for BPJS Participants at the Simpang Tiga Health Center Pekanbaru are: administrative completeness of the drug procurement process, the absence of planning for drug needs, the drugs needed by patients are not proportional to the availability of drugs.

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