Melfia, Rida (2021) Pengaruh Fasilitas dan Lokasi Terhadap Kepuasan Konsumen Pada Lapangan Futsal Montella Sport Centre di Kecamatan Kupitan. Other thesis, Universitas Islam Riau.
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Abstract
ABSTRACT THE INFLUENCE OF FACILITIES AND LOCATION ON CONSUMER SATISFACTION AT THE MONTELLA SPORT CENTRE FUTSAL COURT IN THE DISTRICT OF KUPITAN RIDA MELFIA NPM: 175210792 The purpose of this study was to determine the effect of facilities and location on consumer satisfaction at the Montella sport centre futsal court in the district of kupitan. The population in this study were all consumers who rented the futsal field in2020, namely as many as 1290 people. By using the slovin formula, the number of samples in this study were 93 respondents. Data collection techniques in this study used a questionnaire containing questions given to customers of the futsal field at montella sport centre. The method in this study used SPSS version 20, namely using multiple linear regression analysis methods consisting of R Square, Partial T test, Simultaneous F test. The results showed that the facilities and location had a positive and significant effect on customer satisfaction at the montella sport centre futsal court in the district of kupitan.
| Item Type: | Thesis (Other) | ||||||
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| Uncontrolled Keywords: | Facilities, location and consumer satisfaction | ||||||
| Subjects: | H Social Sciences > HF Commerce > HF5601 Accounting | ||||||
| Divisions: | > Akuntansi S.1 | ||||||
| Depositing User: | Budi Santoso S.E | ||||||
| Date Deposited: | 10 Aug 2022 15:12 | ||||||
| Last Modified: | 10 Aug 2022 15:12 | ||||||
| URI: | http://repository.uir.ac.id/id/eprint/13758 |
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