Analisis Pelayanan Administrasi Kependudukan di Kantor Unit Pelaksana Teknis Dinas Kependudukan dan Pencatatan Sipil Kecamatan Tampan

Putra, Zeki Syahroni Jon (2019) Analisis Pelayanan Administrasi Kependudukan di Kantor Unit Pelaksana Teknis Dinas Kependudukan dan Pencatatan Sipil Kecamatan Tampan. Undergraduate thesis, Universitas Islam Riau.

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Abstract

This study aims to determine Population Administration Services in the Office of the Technical Implementation Unit of the Handsome District Civil Registration and Registration Office and to find out the Factors Affecting Population Administration Services at the Tampan District Population and Civil Registration Office Office. Analysis of the data in this study is to use quantitative methods with descriptive analysis techniques, namely to describe and summarize the situation conditions of variables that exist in the object of this research. Based on the results of the research and analysis that the author has done, it can be concluded that: Population Administration Services in the Office of the UPT of the Population and Civil Registration Service of Tampan District are in the Fairly Good category. Tampan District Office of Population and Civil Registration Office Tampan has provided services to Maysrakat to manage ID cards in accordance with service procedures, service times, service fees, service products, service facilities and infrastructure and employee competencies. Factors Affecting Population Administration Services in the Office of the Technical Implementation Unit of the Tampan District Population and Civil Registration Office can be seen in several things as follows: Organizational structure; in the complexity of the clear division of tasks and functions in each work unit, the KTP-el arrangement is carried out by several sections in the field of population registration. The ability of the apparatus; with the most background, namely high school education and in order to increase the ability of the work needs to be included in some employee training. Clarity of information about services provided by installing some information on the information board provided

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