Pelayanan Kesehatan Pasien Rawat Inap Di Puskesmas Rawat Inap Kecamatan Tenayan Raya

Hendarki, Niki (2020) Pelayanan Kesehatan Pasien Rawat Inap Di Puskesmas Rawat Inap Kecamatan Tenayan Raya. Other thesis, Universitas Islam Riau.

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Abstract

This study aims to determine and analyze health services at the Tenayan Raya Health Center in Pekanbaru City, Health Service assessment indicators used include Promotive, Preventive, Kuranti, Rehabilitation. The type of research located at the Puskesmas RI Tenayan Raya Pekanbaru City is a descriptive survey, which prioritizes the questionnaire list as a data collection tool and the data collected with this tool is then used as the main raw material for analyzing the empirical conditions and objectivity of the existence of research objectives at the meticulous location. There are 2 population groups and samples in this study are the RI PuskesmasTenayan Raya with 6 people and Inpatients with 30 people. The sample size determined from these two groups was 36 people. Two sampling techniques used in establishing individual samples are the census technique for the population of Puskesmas RI Tenayan Raya and the incidental technique for the inpatient patient population group. Types and data collection techniques used consist of, primary data collected using questionnaire and interview lists and secondary data collected using observation techniques. While the data analysis technique used is to use a frequency table tool. Based on this analysis technique the researchers assessed and concluded that the Inpatient Health Service at the Inpatient Health Center of Tenayan Raya District was at the Good rating interval. Recommendations that need to be considered are that given that the attitude of health workers affects the level of patient satisfaction, health workers should be able to show a better attitude to patients, especially inpatients. The attitude given is highly expected for every patient because with a good attitude gives a positive influence on the healing of hospitalized patients.

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