Herlin, Herlin (2021) Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan di Restiran SMK Negeri 2 Teluk Kuantan. Other thesis, Universitas Islam Riau.
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Abstract
The purpose of this study was to determine and analyze the effect of service quality on customer satisfaction at the SMK Negeri 2 Teluk Kuantan restaurant.The total sample of the study was 99 respondents and the sampling method was a purprosive sampling.data analysis in this study used spss 22 by using a simple regression test .service has a positive and significant effect on customer satusfaction at the SMK Negeri 2 Teluk Kuantan.
| Item Type: | Thesis (Other) |
|---|---|
| Contributors: | Contribution Contributors NIDN/NIDK Sponsor Asril, Asril UNSPECIFIED |
| Uncontrolled Keywords: | service quality,customer satisfaction at SMK Negeri 2 Teluk Kuantan restaurant. |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | > Manajemen |
| Depositing User: | Budi Santoso S.E |
| Date Deposited: | 20 Oct 2022 08:33 |
| Last Modified: | 20 Oct 2022 08:33 |
| URI: | https://repository.uir.ac.id/id/eprint/16701 |
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